From Four to Five: How Donnelly Safety Helped a Client Raise Their Food Hygiene Rating

From Four to Five: How Donnelly Safety Helped a Client Raise Their Food Hygiene RatingAt Donnelly Safety, we are committed to helping our clients reach the very highest standards in food safety — and we’re delighted to share a recent success story.
One of our hospitality clients received a Food Hygiene Rating of 4 last year and were understandably upset with the result. Zeroing in on what needed to change, they engaged our food safety expert, who worked intensively with the Head Chef and kitchen staff to implement meaningful improvements.

Here’s a look at what we did:

• Utilised the Donnelly Safety systems to introduce and monitor essential hygiene checks and ensure accurate, timely record-keeping.
• Delivered tailored food hygiene awareness training to all relevant staff, reinforcing basic principles and responsibilities.
• Ran scenario-based training in the actual kitchen environment to apply learning in real situations, making good practice second nature.
• Carried out unannounced food safety audits to test readiness and identify gaps ahead of formal inspections.

As a result, when the Environmental Health Officer returned, the client achieved a Food Hygiene Rating of 5 – the highest possible. They were also classified as low risk, meaning they will not require another inspection for four years.
Our client is overjoyed with how far they’ve come, and we couldn’t be more proud of the hard work shown by the team.

👏 Well done to everyone involved — this is a superb achievement!

👉 If your business in Northern Ireland is aiming to reach a 5-star Food Hygiene Rating, our experienced team at Donnelly Safety can support you every step of the way.

​Visit our Food Safety Consultants page to learn more and get started today.